If you would like to dispute a citation or you believe it was issued in error, you may request a DOTS administrative review or a Prince George's County District Court hearing within 15 calendar days from the citation issue date. Requests will not be accepted after the 15 day period. If you request a DOTS review please submit a written explanation and, if appropriate, attach any supporting documentation.
NOTE: You do not owe payment until after a decision has been made. Submission of payment before a decision has been made will cancel the review.
Online: Click the “Request a Review ONLINE” button on this page; you will need your citation number and vehicle license plate information to submit an online review. Requests for a review through the Prince George's District Court is not available online and must be submitted by mail or in person to the DOTS office.
By mail or in person: Return both the citation and your written request to DOTS. If you do not have the original citation please provide the citation number, license plate information, your name and address, and the type of request for a review (DOTS or PG Court) on separate paper.
UMD students wishing to dispute the decision made on their first review may submit a second review request. Second reviews are conducted by the University Appellate Board, a branch of the Office of Student Conduct. Second review requests must be submitted in person at the DOTS Office within seven business days from the date of the first review decision letter. The Appellate Board will only consider requests that include new and relevant information that was not provided with the original review. This includes supporting documents, receipts, letters of support, and so on.
Before your visit to the DOTS office bring in this completed Request for Second Review form.
A citation that remains unpaid after the 15-day period or after a reduced or denied appeal is considered unresolved. DOTS may take one or more of the following steps to achieve resolution:
Students may request a real-time video review
DOTS real-time video reviews offer current UMD students an alternative to submitting a written request. Participating in a real-time video review gives students the opportunity to explain the details surrounding their parking experience while also allowing the DOTS Citation Review Unit (CRU) to ask follow up questions for clarification.
Real-time reviews are conducted using Skype.
To schedule an appointment email transportation@umd.edu. Appointment times are available on a first-come, first-served basis according to when CRU members are available.